POLICY
Bodypost.com is a convenient tool for Internet shoppers. However, shopping on the internet is a bit different from shopping at conventional brick and mortar stores. For this purpose we recommend that customers check our policy page for gathering information about the procedures and company policy.
The liability of bodypost.com is limited to the purchase value of the product in the event of loss due to any reason whatsoever.
All content displayed on our website are covered by copyright and other intellectual proprietary rights.
All prices are in US dollars.
While we ensure prompt delivery the date mentioned is only indicative and bodypost.com does not stand guarantee for any delay caused due to neglectfulness on the part of the shipping company. We work towards processing all orders as soon as they are posted and orders are ready for timely pickup and shipping within 48 hours. However, we shall not be held responsible for delayed deliveries and issues associated with delivery.
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Shipping Time:
We ensure that orders are ready for shipping within 48 hours of receipt of payment. As a standard policy, orders to be delivered within USA and weighing less than 13 oz are shipped through USPS First Class Mail. All other orders are shipped through USPS Priority Mail or Parcel Post. Overseas orders are shipped through UPS Standard. All orders are shipped only after receipt of payment.
- Shipping Rate For US:
Always Free!
- Canada Shipping Rate:
Rates applicable for delivery outside USA will be determined after due consideration of the weight and the country where the goods are to be shipped.
- Privacy & Security
- -Delay, Loss of Goods or Damages:
In the event of goods getting delayed, lost or damaged in transit, we shall extend help only in contacting the shipper. We suggest that you consider getting the shipment insured. In the event of full claim the liability is limited to the purchase value and the shipping cost is not covered. . - Returns & Replacements
- - Customer Care and Satisfaction:
Guests can return the item(s) within 14 days from ship date.- We provide complete satisfaction to our customers and supply quality sports apparel at affordable and competitive prices. We also appreciate that you are spending quality time at Bodypost.com and ensure that your shopping experience will be pleasant. We have posted authentic product descriptions and performance information against each product and ensure that a genuine product/s is supplied to you or your money will be refunded. 100% guaranteed. We value quality and your time and are reasonably sure that you will be completely satisfied. To return any products, you must have the original package with the tag attached to the garment. The returning the product at the original state is a must. Our return handling person will only able to process your return when the package looks new. Shipping costs are not refunded.
- Return shipping cost is the responsibility of the customer. Processing time for all returns/exchanges is 10 to 14 business days. Please use the most economical shipping method when returning a garment to us. We will cover standard shipping cost for all exchanges within US. If you wish to have the item expedited to you then you will be responsible for the charge. Returns and exchanges will only be accepted with a completed return form. Please download and fill out the Return Form first. Follow the easy steps, print the page and include it in your return box. Please ask us for return address.
- Feedback:
Your opinion is valuable to us. While we expect you to provide us with a positive feedback, our customer care service is always there to help you solve any problem that you may face during your shopping experience.
- Refund Policy
We stand liable to replace any product delivered by us if it has any manufacturing defect. You are requested to get in touch with us within seven days of warranty period. We will replace the defective product/s and pay for the shipping expenses. Ensure that the product returned for refund is not used and has not been damaged by you and has the tags on and is returned in the original packing. We shall not be bound to replace if the product/s has been altered in any manner.
- We provide complete satisfaction to our customers and supply quality sports apparel at affordable and competitive prices. We also appreciate that you are spending quality time at Bodypost.com and ensure that your shopping experience will be pleasant. We have posted authentic product descriptions and performance information against each product and ensure that a genuine product/s is supplied to you or your money will be refunded. 100% guaranteed. We value quality and your time and are reasonably sure that you will be completely satisfied. To return any products, you must have the original package with the tag attached to the garment. The returning the product at the original state is a must. Our return handling person will only able to process your return when the package looks new. Shipping costs are not refunded.
- Ordering
- You need not register with us for general browsing and comparing prices but you need to register for ordering. You may still purchase without registering by using our PAYPAL EXPRESS service.
As and when you place an order we will be requesting you to provide information in regard to the product you want to buy, the quantity and the address where the goods are to be shipped. All orders are processed on the basis of the information provided by you and we request you to enter such information carefully to avoid problems later on. No fees are charged for placing an order.
There is a convenient button along with every product that you can click on and add it to the shopping cart. After you are through with your shopping you will be directed to a page where you can view the total number of items you have purchased and the amount required to be paid. You can adjust the items here, add more items or remove. After you have seen your virtual cart, click on ‘checkout’ and submit your order by clicking on the relevant button. You have the option of paying by credit card over our secure server or PayPal.
We have designed bodypost.com in a way that it is possible for you to check and track the status of your order till the time it is delivered to you. - Payment, Pricing & Promotions
- - Payment:
Bodypostt.com has only two options for payment. You can either pay by a credit card or through PayPal. Our secure server ensures that your personal information is encrypted so that it cannot be viewed by anyone. The PayPal option is easier and faster. We regret that PayPal and all major credit cards are the only two options that we provide for payment. This is particularly for your benefit as these are secure and reliable. We only ship to PayPal confirmed shipping address. Your order will be held if your address is unconfirmed on PayPal. - Viewing Orders
- - Tracking your Orders:
We make it a point to keep on updating you via email to your registered address. We send emails to intimate receipt of your payment and the date your order has been shipped. - Updating Account Information
- Registering with us saves you the trouble of having to enter information every time you visit us and place an order. Your information is saved in our database and can be conveniently retrieved. At any point in time you can change your account information if you so desire. Simply click on ‘My Account’ and you will be guided through the simple process of changing your name and communication preferences, credit card information and billing and shipping addresses.