Ans: You must register to be able login. Normally there is no problem if you remember your user name and password. There may be a case of your having been banned from the board: there is usually a message displayed if you have been and you can check with the webmaster or board administrator for the reason. Usually, the problem lies with incorrect user name and the password associated with it, so double check both. If you have neither been banned nor using the wrong username and password (that is, if you are very sure) contact the board administrator, there may be a problem with the configuration settings for the board.

Ans: You may not register if you do not want to but registration allows you to access to the entire basket of services that bodypost.com has on offer. The registration process is simple and only takes a couple of minutes to complete.

By registering you can use features like avatar images, private messaging, emailing to other users, subscription to user groups and many more. .

By registering with us you create an account and the system remembers your shipping address or addresses as the case may be. The process of selecting, placing your orders and checking out are faster if you register. .

Ans: If you do not check the Log me in automatically box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc.

Ans: Use the ‘Hide’ option on your profile and you will not appear online to other users. Your online status will be known only to you and the board administrator.

Ans: Don't panic because you are not the first person who has lost it. Sorry, we cannot retrieve your old password but you can reset it. Simply click on the ‘Forgot Your Password?’ link. Follow the instructions and enter your email address and a new password will be sent to you instantly.

Ans: There can be more than one reason for this. You might have entered the wrong username and password. Check that you have entered the correct username and the password. If that is okay then there could be two reasons for this.

- If COPPA support is enabled and you have clicked the ‘I am under 13 link’ link while registering. You will be able to login only if you followed the instructions you received at that time.

- If that was not the case then probably your account needs to be activated. On completion of the registration process, a mail is sent to you for activating your account. If you did not receive such mails then check whether you entered the correct email address or not. Try contacting the administrator if the email address is correct. Activation of all new accounts is necessary as we want to avoid abuse by rogue users.

Ans: It is likely that you entered the wrong username and password. Or your account may have been removed. It is normal for boards to remove users who have not posted anything to reduce the size of the database. Complete the registration process again and get involved to keep your account active.

Ans: You can change your settings anytime. Simply click on the profile link, change settings and click on save. Your changed profile will be automatically saved accordingly in the database.

Ans: The times are displayed according to the time zone that you entered in your profile and almost certainly correct. Perhaps you are currently in a different time zone, which could be the reason why the times are not correct. Change your profile settings whenever you move out from a time zone that you entered in your profile. This, like other settings, can only be done by registered users. If you are still a guest, it is good time to register.

Ans: If the time zone such as London, Paris or Sydney, has been set correctly and still you are seeing incorrect time then the problem can be with daylight savings time as is prevalent in some countries. We regret that the system is not designed to handle changeovers, so during summers there can be a difference of an hour or so between the local time and the time shown by the system.

Ans: The most likely reasons for this are either the administrator did not install your language or someone has not translated this board into your language. Try asking the board administrator if they can install the language pack you need or if it does not exist, please feel free to create a new translation. More information can be found at the phpBB Group website (see link at bottom of pages)

Ans: There may be two images below a username when viewing posts. The first is an image associated with your rank; generally these take the form of stars or blocks indicating how many posts you have made or your status on the forums. Below this may be a larger image known as an avatar; this is generally unique or personal to each user. It is up to the board administrator to enable avatars and they have a choice over the way in which avatars can be made available. If you are unable to use avatars then this is the decision of the board admin and you should ask them their reasons (we're sure they'll be good!)

Ans: In general you cannot directly change the wording of any rank (ranks appear below your username in topics and on your profile depending on the style used). Most boards use ranks to indicate the number of posts you have made and to identify certain users. For example, moderators and administrators may have a special rank. Please do not abuse the board by posting unnecessarily just to increase your rank -- you will probably find the moderator or administrator will simply lower your post count.

Ans: This link is meant only for registered users and you can send emails to other users only if you are registered and that too if the administrator has enabled the in-built email form. This is for your own protection as well ours to prevent anonymous users using it maliciously or unnecessary overloading of the system.

Ans: NO. You can save your billing address and shipping address and it is saved in the data base. You can add more than one address and manage them according to your preferences for each order. The system prompts you so that you do not have to enter the addresses every time you order.

Ans: Bodypost.com allows you to add products to a wish list or tag products and the information is saved for you to view next time you login for buying.